Your customers are changing, their expectations are evolving. In an increasingly connected world, an online presence has become essential. My objective? To guide you through the different levers to allow your company to reach new summits.
in a digital world.
Who am I?
With 3 years of experience in management consulting around customer experience, I decided to pursue my dreams by starting an entrepreneurial adventure to help companies and freelancers to magnify both their external customer experience and employee experience.
From strategy to operational actions through digital marketing and visual communication. In order to promote customer autonomy and understanding of different topics, I also offer a set of training courses around digital marketing.
Who am I?
With 3 years of experience in management consulting around customer experience, I decided to pursue my dreams by starting an entrepreneurial adventure to help companies and freelancers to magnify both their external customer experience and employee experience.
From strategy to operational actions through digital marketing and visual communication. In order to promote customer autonomy and understanding of different topics, I also offer a set of training courses around digital marketing.
#UX #UI #SEO
Web Design and Development
Showcase or e-commerce, get a custom website, adapted to mobile devices and optimized for search engines.
#SOCIALMEDIA #ADVERTISING #CONTENT
Social Networks
Posts, stories… Interact with your customers through visual and impactful content. Expand your community with targeted advertising.
#PHOTOGRAPHY #VIDEOGRAPHY #DRONE
Audiovisual
Photo shoots, video creation, aerial shots… Enhance the exposure of your company, its products and services.
#CX #SERVICEDESIGN #EREPUTATION
Customer Experience
Visualize your customer and internal service journeys, measure customer and employee satisfaction across all channels as well as e-reputation.
#BUSINESSTRANSFORMATION #COMMUNICATION
Change Management
Leverage visual communication (graphic processes, posters, newsletters, etc.) and audiovisuals (training videos, etc.) to better support your teams.
79
% of consumers say that photos and videos shared by a brand have a strong impact on purchase intentions.
86
% of visitors want to see information about products or services sold.
88
% of consumers trust online reviews as much as personal recommendations.
79
% of consumers say that photos and videos shared by a brand have a strong impact on purchase intentions.
86
% of visitors want to see information about products or services sold.
88
% of consumers trust online reviews as much as personal recommendations.
❛❛
Customer satisfaction, personalized experience, modern image, multi-channel communication,
online sales…
❜❜
Let’s use together the levers of digital marketing and communication to allow you to tackle new challenges and to sustain your business.
Regardless of its size, regardless of its maturity, behind every company is a project and behind every project an opportunity. Photography, UX/UI design, graphic design, social networks… Here are some examples of companies I’ve had the chance to work with:
You want to boost your brand ?
𖤥 61 rue Anatole France
69100, Villeurbanne, FR
1% FOR THE PLANET MEMBER, I SUPPORT:
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© 2023 Mathieu Baillot. All rights reserved.